TDM/SIP

NobelBiz supports both TDM and SIP carrier customers, as well as those working from a mixed environment, with identical quality voice, scalability, and the ability to add on Enhanced Carrier Services.

NobelBiz TDM and SIP solutions offer significantly higher outbound calls per second (CPS) than other carriers in order to manage the demands of very large teleservices and collections firms. We do not charge short duration surcharges and go beyond our competition by providing protection in our agreements so our customers will never need to incur those fees from NobelBiz. Our carrier network scales to handle significant peaks and provides greater flexibility in the ways that an enterprise manages inbound calls.

Combined with LocalTouch, our TDM and SIP services for outbound clients are guaranteed to significantly increase contact rates and list penetration. Combined with SMRT Touch, our TDM and SIP services for inbound clients are guaranteed to more effectively handle unification among distributed centers, center consolidation, outsourcing, and significant peaks in volume.

• TDM, SIP and mixed environments supported with identical voice quality, scalability and layered Enhanced Carrier Services.
• Flexibility in design and support
• LocalTouch and SMRT allow for more effective call handling for both TDM and SIP customers.