Origination/Termination
NobelBiz origination and termination carrier services provide reliable, scalable call transport to contact centers globally.
NobelBiz termination services enable high call volume outbound contact centers to more effectively handle contact with their clients. We offer significantly higher calls per second (CPS) than other carriers to manage the demands of very large teleservices and collections firms. We do not charge short duration surcharges and go beyond our competition by providing protection in our agreements so our customers will never need to incur those fees from NobelBiz. And combined with our termination services, LocalTouch is guaranteed to significantly increase contact rates and list penetration.
NobelBiz origination services allow contact centers to manage high call volumes effectively. Our carrier network scales to handle significant peaks and provides flexibility in the ways that an enterprise manages inbound calls. Combined with our origination services, SMRT Touch enables customers to dynamically manage inbound call routing based on rules such as time of day, service level breach and disaster recovery. Taken together, origination services and SMRT Touch enable customers to more effectively handle unification among distributed centers, center consolidation, outsourcing, and significant peaks in volume.
- Termination services with high CPS, zero short duration surcharges and LocalTouch dynamic caller ID management.
- Origination services that manage significant peaks, dynamic call routing, and business continuity.
- Carrier services that enable our customers to more effectively scale their business to manage service levels and high quality customer interaction.
