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Solutions

Unlike any other advanced call center solution provider, NobelBiz combines sales conversion services, enterprise-class business intelligenceinbound call center services, outbound call center servicescompliance suite, cloud contact center, call center analytics and very reliable and stable carrier services into a modular offering. For the first time ever, you now have a true one-stop shop for all of your contact center needs.

With advanced call center technologies and call center analytics from other providers, you are typically locked into an all-in-one, black-box offering that has you paying for features you do not need. With NobelBiz, all solutions are modular, so you only pay for what you need – nothing more. You can pick and choose precisely which solutions, features and capabilities you require.

 

 


 

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THE INTELLIGENT CONTACT CENTER IS HERE

Multi-site contact centers and BPOs can now easily generate enterprise-quality business intelligence from ANY data source possible and also enjoy a much higher level of compliance and sales conversion capabilities than ever before.

Make customer engagement decisions based on enterprise-wide data

Have centralized visibility and control across all your contact centers, BPOs and at-home agents collectively

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Add an extra layer of compliance protection

Cast a wide compliance safety net across your entire customer engagement operation as far back as the carrier level

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Reach outbound calling parties 30% more often

Improve outbound-calling sales conversion by automatically presenting local, familiar numbers to calling parties so they are more likely to answer the phone

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Bring Carrier-Level Capabilities into your contact centers

Make more money and lower your contact center TCO with carrier-level, performance-based call routing, compliance and business intelligence

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MODULARITY...PAY ONLY FOR WHAT YOU NEED

All NobelBiz solutions are modular, so you only pay for what you need - nothing more. You can pick and choose precisely which solutions, features and capabilities you require.