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Your Compliance Partner

NobelBiz invests significant resources in understanding the changing environment around compliance and how this could impact your business:

  • We meet regularly with FTC, FCC and CFPB regulators in Washington D.C.
  • We stay current with the latest compliance requirements.
  • We work closely with one of the leading consumer privacy firms in the U.S. – Kelley Drye (based in Washington D.C.), to ensure that our applications are designed to promote compliance with relevant industry and governmental requirements.

Our Contact Center and BPO Compliance Suite – NobelBiz Shield includes:

LocalTouch (Improve contact rates by presenting local, familiar numbers to called parties)

SingleTouch (The answer to automated dialing restrictions)

MobileTouch (Keeps your contact center from calling mobile phones)

RightTouch (Ensures you meet time-of-day and calling-frequency mandates)

 


 

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THE INTELLIGENT CONTACT CENTER IS HERE

Multi-site contact centers and BPOs can now easily generate enterprise-quality business intelligence from ANY data source possible and also enjoy a much higher level of compliance and sales conversion capabilities than ever before.

Make customer engagement decisions based on enterprise-wide data

Have centralized visibility and control across all your contact centers, BPOs and at-home agents collectively

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Add an extra layer of compliance protection

Cast a wide compliance safety net across your entire customer engagement operation as far back as the carrier level

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Reach outbound calling parties 30% more often

Improve outbound-calling sales conversion by automatically presenting local, familiar numbers to calling parties so they are more likely to answer the phone

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Bring Carrier-Level Capabilities into your contact centers

Make more money and lower your contact center TCO with carrier-level, performance-based call routing, compliance and business intelligence

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MODULARITY...PAY ONLY FOR WHAT YOU NEED

All NobelBiz solutions are modular, so you only pay for what you need - nothing more. You can pick and choose precisely which solutions, features and capabilities you require.